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Marketing Super Power
Between your own research and that of your stakeholders, you probably have a good bit of visitor feedback. You know to varying degrees what people like, and what could use some work.
Consider Reliable Research
Does your strategy value Net Promoter Score (NPS)? Per @jmspool you may want to consider more reliable research. A worthy 15 minute read.
How Do People Decide
Put simply, people buy the brands they want. Not the cheapest. Not the best. Not the most purpose-driven. And so on. Ask why, and the answer is different. Think Apple.
Choose Wisely
Qualitative research will tell you what people really think. Surveys will tell you what they want you to believe per @gkkenny. Choose wisely.